Neil Wilkins — General Manager
Neil has been part of Team UGL since 2000, starting out as a gaming machine technician in the greater Waikato. He climbed the ranks through Service, Repairs, and Logistics before becoming General Manager in 2018. These days he’s steering the ship — when he’s not in the outdoors embracing his inner hunter-gatherer, out on the water with a fishing rod in hand, or proving that a “bad round of golf” still counts as exercise.
Paul Skipper — National Service Manager
Paul, affectionately known as “The British Boomerang”, has rejoined UGL after more than 20 years of service management experience across multiple industries. His time back with us has been spent rekindling friendships with customers and colleagues alike. Off the clock, you’ll likely find Paul on a mission to perfect his tan at any beach he can track down.
Andrew Rowson — National Operations Manager
Andrew rejoined the UGL team after a 13-year break, where he honed his skills as a senior manager in a large-scale electronics manufacturing business in Hamilton. He now brings that experience back to UGL, sharpening our behind-the-scenes operations and driving continuous improvements across the business. When he’s off the clock, Andrew swaps operational flowcharts for creativity — building unique furniture in his workshop, laying down grooves on his bass guitar, or cruising the countryside in his classic Mustang.
Andrew O’Carroll — Financial Controller
Andrew joined UGL in 2024, bringing with him a wealth of accounting and business know-how. He keeps the numbers in line and the finance team ticking smoothly. Outside of spreadsheets and balance sheets, Andrew prefers a good caravan adventure around New Zealand’s freedom camping spots — with the occasional golf game to keep him honest.
Sheryl Durham — Sales Administrator
Sheryl has been with UGL since 2022 and quickly became the go-to guru for all things sales administration and licensing. With her sharp attention to detail and deep knowledge of the process, she keeps everything running smoothly behind the scenes. Outside of work, Sheryl takes a well-deserved break with her favourite kind of quality time: relaxing with a top-shelf rum or gin in hand.
Allan Reade — Sales & Account Manager
Based in Auckland, Allan adds deep sales experience from senior roles in other industries. He has a reputation for building strong client relationships while keeping an eye on growth opportunities. Away from the office, Allan is a keen fisherman in the Hauraki Gulf, a world traveller, and a talented musician who can often be found with a guitar in hand.
Owen Sutton — Sales & Account Manager
A founding member of the team, Owen has built his career around doing right by his customers. His passion and dedication mean he always finds the right solution for the right venue. When he’s not on the road, Owen brings his competitive streak to the bowling greens — or the bar stools — where challengers are always welcome.
Stuart Beere — Senior Service Technician & Sales Rep (Northland)
Stu has called Northland home since 1999 and has built dynamic, long-term relationships with his customers in the region. With dual expertise in both technical service and sales, he’s the go-to guy up north. Away from work, Stu trades circuit boards for handlebars, blazing motorbike trails across Northland.